Terms & Conditions

By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please do not use our services.

• Orders are confirmed only after you receive an on-screen or email confirmation.
• Products are prepared to order; availability may vary based on date, time, and capacity.
• You must provide accurate contact and delivery details. We are not responsible for delays due to incorrect information.

• Prices are shown in AED and may change without notice prior to order confirmation.
• Where applicable, taxes and fees are included or shown at checkout.
• Promotions and discounts cannot be combined unless explicitly stated.

• Payments are processed securely by third-party providers. We do not store full card details.
• Your order may be cancelled if payment is declined or not completed within the allotted time.

• Delivery is available city-wide in Dubai through our couriers or delivery partners.
• Estimated delivery times are indicative and may vary due to traffic, weather, or peak demand.
• If the courier cannot reach you, a redelivery or pickup may be arranged and could incur an additional fee.

• Because items are prepared fresh, cancellations are accepted only within a short window after ordering and before preparation begins.
• Refunds are assessed case-by-case for issues such as incorrect items or non-delivery attributable to us.
• Once food has been delivered to the provided address, it is your responsibility to store and consume it safely; refunds are not available for change-of-mind.

• Please inform us of any allergies or dietary restrictions before ordering.
• Despite best efforts, cross-contamination may occur. Customers with severe allergies should exercise caution.

• You agree not to misuse the website, attempt unauthorized access, or interfere with its operation.
• Reviews and communications must be lawful and respectful.

All content on the website, including text, images, logos, and design elements, is owned by Lamb House Pera or used with permission. You may not copy or redistribute without prior written consent.

To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages. Our total liability for any claim is limited to the amount paid for the relevant order.

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

We may update these Terms & Conditions from time to time. The latest version will be posted on our website with the effective date above.